Jeremy Hitchcock

Consumerization of network security, pt. 1

Last month at the CableLabs Summer Conference, I had the opportunity to present with CableLabs Distinguished Technologist Steve Goeringer on the security considerations faced by network operators in today's connected world. While we covered numerous topics, I want to continue where our discussion left off on the consumerization of network security.

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Jeremy Hitchcock

Newly managing a distributed team

When Minim started, it was intentionally crafted as a company to support a distributed team. Talent is everywhere, and supporting the best person for the right job seemed like a competitive advantage over constraining positions to geographic areas. We also noted that as our customers are service providers who support their own local communities, we could ensure our proximity to them to create ...

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Jeremy Hitchcock

The importance of founding culture

I have found that the earlier a startup begins to consciously develop a company culture, the better off it will fare in the long run. As such, we are striving to be more declarative of the Minim culture at the earliest stages of our growth.

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Jeremy Hitchcock

Does Amazon buying Eero mean Amazon Prime Internet is coming?

It's been a month since Amazon announced their acquisition of Eero, and a theory has emerged regarding Amazon's continued quest to own the home network. I would wager that they will someday launch an Amazon Prime Internet Service.

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Jeremy Hitchcock

Open source, IoT management, and security platforms

The news of Red Hat's acquisition by IBM reminded me that sharing platform mastery with customers can have tremendous value. Red Hat was able to provide a known, reliable platform, while also harnessing the creativity, experimentation, and velocity of innovation that open source brings.

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Jeremy Hitchcock

Culture and Minim

“Culture eats strategy for breakfast” is a pithy Peter Drucker company saying.  Everyone says it as a throwaway line regarding the importance of company behavior.  Many hours are spent talking about culture— agonizing over it, even. Culture was an important part of my previous company’s success, and I foresee it will be at Minim.

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Jeremy Hitchcock

Managed and unmanaged devices, a continuum to come

We recently participated in a Society of Cable Telecommunications Engineers (SCTE) IoT working group discussing IoT security and the concept of managed and unmanaged IoT devices. Providers today put equipment in the home, taking full responsibility and authority for the management of these devices. Last year, consumers bought $273B worth of IoT devices which they expect to be plug-and-play. When ...

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Jeremy Hitchcock

Re-imagining the customer experience

“Getting service right is more than just a nice to do; it’s a must do. American consumers are willing to spend more with companies that provide outstanding service — ultimately, great service can drive sales and customer loyalty.” - Jim Bush If you were shopping for home internet service just 10 years ago, you might've been shocked to see an ad for a "Gigabit Connection" that supports tens of ...

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Jeremy Hitchcock

Calling home network care professionals

We feel for the professionals who support connected devices in the home. At Minim, we’re dedicated to solving connectivity and security for consumer Internet of Things (IoT). We mostly partner with Internet Service Providers (ISPs), and part of their mission is to support their customers network needs— which are growingly complex.

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Jeremy Hitchcock

Maslow’s Hierarchy for internet and the era of IoT

Maslow in 1948 came up with a hierarchy for how humans seek needs. In this concept, you focus on your most immediate needs before moving up the pyramid. In a world where the UN has declared internet access as a basic human right and IoT is increasing our dependency on connectivity, I started to think about our hierarchy of internet needs. 

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