Nicole Hayward

Minim to exhibit and showcase premium cable gateway Motorola MG8702 at #TIS19

The Independent Show 2019 kicks off today— See you there? Today, we’re joining The Independent Show, a leading event in the broadband and cable industry, held this year in Chicago. Hosted by the National Cable Television Cooperative (NCTC) and America's Communications Association (ACA), TIS 2019 is slated to bring in over 1,000 industry professionals, 60+ speakers and thought leaders, and 125 ...

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Samantha Albano

Minim launches premier integration with Sercomm

Today marks our launch of a premier integration with Sercomm (TWSE: 5388), a leading manufacturer and supplier of telecom equipment around the world. This announcement at The Independent Show (TIS) 2019 by National Cable Television Cooperative (NCTC) and America's Communications Association (ACA) comes at an exciting time for cable operators of all sizes. Through this integration, Minim will now ...

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Samantha Albano

Minim feature spotlight: AI-driven alerts for security

The July 2019 edition of the Consumer Analytics Newsletter by Parks Associates, an IoT market research and consulting firm, discusses how AI has shaped the smart home. Among their AI use cases measured, the most appealing to smart home device owners were AI-driven alerts for security— such as when someone enters the home, a window breaks, or an unusual noise is detected. At Minim, we too employ ...

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Sam Stelfox

Smart home cybersecurity news roundup [July 2019 edition]

In our last smart home cybersecurity roundup, we talked about the device vulnerabilities found in Linksys Smart WiFi routers and Android smartphones. This month's issue focuses on one particular type of threat that recently made headlines for surpassing 4 million hacking attempts over a two-month period: Website drive-by attacks. Keep reading to learn more about this prevailing attack method on ...

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Jeremy Hitchcock

The importance of founding culture

I have found that the earlier a startup begins to consciously develop a company culture, the better off it will fare in the long run. As such, we are striving to be more declarative of the Minim culture at the earliest stages of our growth.

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George Zarebski

How Minim is investing in customer support

When it comes to customer support, managing expectations is one of the most critical things to do to ensure a successful and healthy relationship with the customer. As both the Minim team and Minim customer base grew these past few months, it became increasingly clear that we needed to revisit our support workflow to ensure our customers were getting the answers they needed, quickly.

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Katrina Ambrose

Minim takes to Elm Street for Manchester's Chalk the Block

Minim is headquartered in Manchester, NH, and we love participating in local stuff. Today, we were excited to join in on "Chalk the Block," a Manchester Trolley Night. Trolley nights are organized each year to celebrate the diverse artistic expressions and cultural experiences that the city has to offer. Unfortunately, Mother Nature had some other plans with an impending thunderstorm, but ...

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Samantha Albano

Rural broadband initiative update: FCC funding & state-level movements

Since our last rural broadband initiative update, there have been several announcements made regarding the expansion of broadband coverage across rural America. This update takes a look at the latest FCC-approved round of funding and recent state-level rural broadband movements.

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Samantha Albano

WISP billing system review: Powercode

To provide guidance to folks interested in starting a WISP, we wanted to shed some light on the WISP tools that help our own customers at Minim manage their businesses. Today's blog highlights another WISP billing system that helps WISPs manage not only their customer billing, but also their ticketing, inventory, installer schedules, customer accounts, and more. Take a look to see if this could ...

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Samantha Albano

WISP billing system review: Sonar

When starting a WISP, an important consideration to have is how you will manage and charge for what products and services your subscribers are using. Luckily, there are many WISP billing systems available on the market that tackle all of the above, and then some. Such solutions are software-based and work to streamline your customer billing activities. Today's blog provides an overview of Sonar— ...

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